SALES FRONT DESK SUPERVISOR

Tivat, Montenegro


This job is not available any more.

MAIN PURPOSE AND SCOPE OF THE JOB 

  • Sales Front Desk is a first contact between the client and the Sales team.
  • Sales Reception offers high quality of sales information service to our clients and they are responsible for an excellent first impression as well as a representation of the PM project.
  • Sales Reception is the main point of information in the village for all our visitors and guests.

DUTIES AND KEY RESPONSIBILITIES

  • Responsible for all the duties of a Front Desk Supervisor even in the time of absence.
  • Supervising the preparation of the attendance report and sending them every month to HR and Superiors.
  • Supervising Sales office cleaners, working closely with them, organizing their holidays.
  • Responsible for client relations management (walk in/call in procedure).
  • Maintain calendar and organization.
  • In charge for sales office supply of all materials and liaising with suppliers.
  • Represented as main information point in the village as we are dealing with all kind of requests.
  • Assisting to all managers and directors from the reception.
  • Following up all events in Porto Montenegro so we can inform our managers about our client attendance.
  • Assisting to Sales administrators regarding Sales Force software inputs.
  • Making sure Sales team is supplied with updated Marketing material. Ordering, taking care of stocks, displaying and printing Marketing material.

QUALIFICATIONS

  • University degree in area of tourism/ management/ marketing.
  • Minimum experience of two years as a Front Desk Receptionist.
  • Preferred: Customer service professional certification.

REQUIRED SKILLS AND EXPERIENCE

  • High level of customer service skills.
  • Fluent in English.
  • Fluent in other languages besides English is an asset.
  • Excellent verbal and nonverbal and presentation skills.
  • Good team player.
  • Microsoft Office software skills, Sales Force software skills.
  • Skills such as using printer, fax, scanner and Internet.